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Product FAQs

Cytoderma is a 100% medical grade topical silicone gel used to prevent and
treat the appearance of scars, including those from surgery, injury,
burns, acne, and other skin trauma.

Apply a very thin layer to clean, dry skin once or twice daily, or as
advised by your health care professional. Allow it to dry completely
before applying makeup, sunscreen, or other products.
For best results, ensure 24-hour continious contact. Reapply after
cleansing or excessive sweating. Avoid contact with eyes, mucous
membranes, open wounds, and third-degree burns.

Note:
If CytoDerma has not dried to a matte finish within one minute of
application, you have applied too much.

Yes,
CytoDerma is formulated to be non-irritating and suitable for all
skin types and colours, including sensitive skin.

Yes.
While best results are seen when used on newer scars, CytoDerma can
also improve the appearance of older scars over time. It must be
applied daily for a minimum of 90-120 days.

For optimal results, we recommend using CytoDerma for a minimum of 60 to
90 days for scar prevention and treatment, depending on the size and
age of the scar. For aesthetic procedures, use for 2 to 14 days.
As a rule of thumb, you should continue to use CytoDerma up until
no further improvement is seen.

Yes,
CytoDerma is proudly developed and made in Canada.

No.
Cytoderma is steroid-free, fragrance-free, and paraben-free. It is
100% medical grade silicone gel.

Absolutely! can be safely used by pregnant and nursing women


Shipping

We currently ship within Canada.

Orders are typically processed within 2 business days. Delivery times vary
depending on your location, but most orders arrive within 3–7
business days.

We offer free shipping Canada-wide on all orders.

If your order hasn’t arrived within the expected timeframe, please
contact our customer service team by email at info@arylide.com or by
telephone at 1-877-661-2711 and we’ll help resolve the issue.
Any damages should be reported to our customer service team within 5
business days of receipt.


Company FAQs

Cytoderma is developed and distributed by Arylide Life Sciences, a Canadian
privately held company dedicated to providing medical grade products
that meet the highest standards of quality.

You can reach us through our contact form, by email at info@arylide.com
or by telephone at 1-877-661-2711. We’re happy to help!

Yes, retail samples can be arranged with your local representative.